User Forums the Real Customer Service

Having spent quite a good deal of time over the past few years on many video editing software user to user forums I have come to greatly appreciate the time and assistance freely given to others by those that man these sites.
Initially I received invaluable help from total strangers and ended up over time providing help to others when I could.
Aside from the the personal satisfaction this provides it has lead me to conclude some important things about these forums and their role in choosing …

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